SUPPORT
Back in
your corner.
For help, bug reports, purchase restoration, or privacy questions, email us with “TempoBell” in the subject.
Quick fixes
- No sound while locked: allow Notifications for TempoBell in system Settings.
- Pro is not unlocked: tap the TempoBell logo, then choose Restore Purchase with the Apple Account that bought it.
- Watch is not updating: open TempoBell on both devices once and keep Bluetooth enabled.
- No heart rate or workout: confirm Health access. The timer works without it.
Please include app version, device model, and operating-system version in technical reports. Do not email Health details or sensitive information.